Privacy Policy

Last Updated: 01/06/2026

Introduction

At OQYNTRA TRADING PRIVATE LIMITED, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website or interact with our products and services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect personal and non-personal information from you, including but not limited to:

Personal Information

Full Name
Email Address
Phone Number
Billing Address
Shipping Address
Payment Information
Account Credentials (if applicable)

Non-Personal Information

IP Address
Browser Type and Version
Device Information
Website Usage Data
Cookies and Similar Technologies

Information is collected when you:

Place an order
Contact us through our website
Subscribe to newsletters or promotional communications
Create an account
Participate in surveys, promotions, or customer support interactions

How We Use Your Information

We use the information we collect for the following purposes:

Processing and fulfilling orders
Providing customer support and assistance
Managing your account and transactions
Communicating order updates and service notifications
Improving website functionality and user experience
Conducting analytics and market research
Sending promotional offers and marketing communications (with your consent)
Detecting and preventing fraud or unauthorized activities
Complying with legal and regulatory obligations

Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

We may share information with trusted service providers, including:

Payment gateway providers
Logistics and shipping partners
IT and website service providers
Customer support service providers
Government authorities when legally required

All third-party partners are required to maintain the confidentiality and security of your information.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website performance.

Cookies help us:

Remember user preferences
Improve website functionality
Analyze visitor behavior
Deliver relevant content and promotions

You may disable cookies through your browser settings; however, certain website features may not function properly.

Data Security

We implement appropriate technical, administrative, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is completely secure.

Data Retention

We retain personal information only for as long as necessary to:

Fulfill the purposes outlined in this Privacy Policy
Complete transactions and order processing
Maintain business and accounting records
Resolve disputes
Comply with applicable laws and regulations

When information is no longer required, it will be securely deleted, anonymized, or destroyed.

Your Rights

Subject to applicable laws, you may have the right to:

Access your personal information
Correct inaccurate or incomplete information
Request deletion of your personal data
Withdraw consent for marketing communications
Object to certain processing activities
Request information regarding how your data is used

To exercise these rights, please contact us using the details provided below.

Third-Party Links

Our website may contain links to third-party websites for informational purposes. We are not responsible for the privacy practices, content, or security of those external websites.

Users are encouraged to review the privacy policies of third-party websites before providing personal information.

Children’s Privacy

Our website, products, and services are intended for individuals aged 18 years or older.

We do not knowingly collect personal information from children. If we become aware that information has been collected from a minor without appropriate consent, we will take reasonable steps to remove such information promptly.

Grievance Officer

In accordance with applicable laws and regulations, the details of our Grievance Officer are as follows:

Grievance Officer Name: Ashwin
Company: OQYNTRA TRADING PRIVATE LIMITED
Email: grievance@oqyntratrading.com
Phone: +91 9310829009
Address: 6th Floor, Unit No. 602, GD ITL Tower, Plot No. B-8, Netaji Subhash Place, Pitampura, New Delhi, North West Delhi, Delhi, 110034.

The Grievance Officer will review and address concerns within a reasonable period as required by applicable laws.

International Data Transfers

If you access our website from outside India, your information may be transferred to, stored, and processed in India or other jurisdictions where our service providers operate.

By using our website, you consent to such transfers in accordance with this Privacy Policy.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website after such changes constitutes acceptance of the revised policy.

Contact Information

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

OQYNTRA TRADING PRIVATE LIMITED

Email: info@oqyntratrading.com

Phone: +91 9310829009

Address: 6th Floor, Unit No. 602, GD ITL Tower, Plot No. B-8, Netaji Subhash Place, Pitampura, New Delhi, North West Delhi, Delhi, 110034.