Terms & Conditions

Last Updated: 01/06/2026

Welcome to the website of OQYNTRA TRADING PRIVATE LIMITED (“Company”, “we”, “our”, or “us”). These Terms & Conditions govern your access to and use of our website, products, and services.

By accessing our website, browsing our content, creating an account, or purchasing products, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of our website.

1. Acceptance of Terms

By using our website, you confirm that:

You have read and understood these Terms & Conditions.
You are at least 18 years of age.
You have the legal capacity to enter into binding agreements.
You agree to comply with all applicable laws and regulations.

2. Website Use

You agree to use our website only for lawful purposes.

You shall not:

Engage in fraudulent, deceptive, or unlawful activities.
Attempt to gain unauthorized access to website systems or databases.
Upload malicious software, viruses, or harmful code.
Copy, reproduce, distribute, or exploit website content without written permission.
Interfere with the website’s functionality, security, or operation.

We reserve the right to restrict access or terminate services for users who violate these terms.

3. Product Information

OQYNTRA TRADING PRIVATE LIMITED strives to provide accurate product descriptions and specifications.

However:

Product images are for illustrative purposes only.
Actual product colors may vary depending on display settings.
Product specifications may change due to manufacturer updates.
Availability and pricing are subject to change without prior notice.
We do not guarantee that all information is completely error-free.

In the event of an error, we reserve the right to correct information and cancel affected orders.

4. Orders and Payments

By placing an order, you represent that:

All information provided is accurate and complete.
You are authorized to use the selected payment method.
You intend to purchase products for lawful purposes.

We reserve the right to:

Refuse or cancel any order.
Limit quantities purchased.
Verify customer information before processing orders.
Cancel orders involving pricing inaccuracies, stock shortages, or suspected fraud.

Payment must be successfully received before order processing and shipment.

5. Pricing

All prices displayed on our website are listed in Indian Rupees (INR) unless otherwise specified.

Prices may change without notice.

Applicable taxes, shipping charges, and handling fees may be added during checkout where applicable.

6. Shipping and Delivery

We make reasonable efforts to deliver products within estimated timelines.

However:

Delivery dates are estimates only.
Delays may occur due to logistics providers, weather conditions, government restrictions, public holidays, or other circumstances beyond our control.
Customers are responsible for providing accurate shipping information.

OQYNTRA TRADING PRIVATE LIMITED shall not be liable for delivery delays caused by third-party courier services.

7. Returns, Refunds and Replacements

Returns, refunds, and replacements are governed by our Return & Refund Policy.

Customers should carefully review the policy before placing an order.

Eligibility for returns may depend on:

Product condition
Return request timeline
Manufacturer restrictions
Product category

Products damaged due to misuse, improper handling, or unauthorized repairs may not qualify for return or replacement.

8. Product Warranty

Many consumer electronics products sold by us may include manufacturer warranties.

Warranty coverage:

Is provided by the manufacturer unless otherwise stated.
Varies by brand and product category.
Does not cover accidental damage, misuse, unauthorized modifications, or normal wear and tear.

Warranty claims after the return period should be directed to the manufacturer’s authorized service centers.

9. User Accounts

If you create an account on our website:

You are responsible for maintaining the confidentiality of your login credentials.
You accept responsibility for all activities conducted under your account.
You must notify us immediately of any unauthorized use or security breach.

We reserve the right to suspend or terminate accounts suspected of misuse or fraudulent activity.

10. Intellectual Property Rights

All content available on this website, including but not limited to:

Logos
Trademarks
Product descriptions
Images
Graphics
Website design
Text and content

is the property of OQYNTRA TRADING PRIVATE LIMITED or its licensors and is protected by applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

11. Third-Party Links

Our website may contain links to external websites for user convenience.

We do not control and are not responsible for:

Third-party content
Website availability
Privacy practices
Products or services offered by third parties

Users access third-party websites at their own risk.

12. Limitation of Liability

To the fullest extent permitted by law, OQYNTRA TRADING PRIVATE LIMITED shall not be liable for:

Indirect, incidental, special, or consequential damages.
Loss of profits, revenue, data, or business opportunities.
Product misuse or improper installation.
Delays caused by logistics providers.
Interruptions or technical issues affecting website access.

Our maximum liability shall not exceed the amount paid by the customer for the relevant product or service.

13. Indemnification

You agree to indemnify and hold harmless OQYNTRA TRADING PRIVATE LIMITED, its directors, officers, employees, affiliates, and partners from any claims, damages, liabilities, losses, costs, or expenses arising from:

Your violation of these Terms & Conditions.
Your misuse of the website.
Your violation of applicable laws or third-party rights.

14. Force Majeure

We shall not be liable for any delay or failure to perform obligations due to circumstances beyond our reasonable control, including but not limited to:

Natural disasters
Floods
Earthquakes
Fires
Government restrictions
Labor disputes
Internet outages
Transportation disruptions
Public emergencies

Performance obligations may be suspended for the duration of such events.

15. Termination

We reserve the right to suspend, restrict, or terminate your access to our website or services at any time without prior notice if:

You violate these Terms & Conditions.
Fraudulent activity is suspected.
Your actions negatively affect our business, systems, or other users.

Termination does not affect any rights or obligations accrued prior to termination.

16. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms or the use of our website shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

17. Changes to Terms & Conditions

We reserve the right to update, modify, or replace these Terms & Conditions at any time.

Changes become effective immediately upon publication on this page.

Your continued use of the website after updates constitutes acceptance of the revised Terms.

18. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

OQYNTRA TRADING PRIVATE LIMITED

Email: info@oqyntratrading.com

Phone: +91 9310829009

Address: 6th Floor, Unit No. 602, GD ITL Tower, Plot No. B-8, Netaji Subhash Place, Pitampura, New Delhi, North West Delhi, Delhi, 110034.